Shipping & Returns

Shipping Policy: Free Same Day Shipping. All Day, Every Day. Muscle Car Parts Direct offers Free Standard Ground Shipping on orders shipping to anywhere inside the contiguous United States!

Free Same Day Shipping :

1. Free Shipping. All Day, Every Day. No minimum order.

2. Free Shipping applies to orders using Standard Ground shipping only.

3. In Stock orders placed by 5PM CST, Monday-Friday, ship the same day.

4. Free Shipping applies to orders shipping inside the contiguous United States only. (The contiguous United States are the 48 U.S. states on the continent of North America that are south of Canada, plus the District of Columbia. This excludes the states of Alaska and Hawaii, and all off-shore U.S. territories and possessions, such as Puerto Rico.)

5. If specifying a shipping method other than Standard Ground, such as FedEx or UPS, standard shipping and oversize charges will apply.

6. Truck freight items are not included in the free shipping offer.

Truck Freight Shipping :

1. Due to infinite shipping variables such as size, weight and nesting of orders an estimate shall be given at checkout and an exact amount will be calculated and approved by customer before parts are shipped.

2. Hoods, one piece floors, body shells and other large items are shipped via truck freight.

3. Normal delivery hours for truck freight items are from 8 a.m. to 5 p.m. local time. The delivery company will contact you at the number you provide to arrange a delivery time. Truck delivery transit time is generally between 3-9 business days and varies depending on delivery location and conditions.

4. Deliveries to Alaska, Hawaii, Puerto Rico and outside the continental United States require additional transit time.

Express Shipping:

1. Express Shipping (Second Day, Overnight, etc.) leaves our warehouse at 4:00pm Central Standard Time.

2. Any express orders placed after 4:00pm Central Time will ship out the next business day.

3. Any express orders placed after 4:00pm on Friday and before 5:00pm on Monday will ship out on Monday.

Backorders: In the event that an ordered item is temporarily out of stock, it will be placed on backorder. All backorders are shipped when our stock is replenished. Backorders are billed to you when they are shipped and not before, unless you have instructed us otherwise.

Truck Freight: Truck freight shipments must be inspected for damage before the driver leaves. This includes deliveries with no visible signs of damage. Any damage found must be reported to the driver. Signing for the delivery is an acknowledgment by the customer that all parts were received in good condition. Once a delivery is signed for, Muscle Car Parts Direct, Inc. and/or the trucking company will not be responsible for any damaged parts in that shipment.

Missing Parts: We must be contacted concerning any missing item within 72 hours of delivery.

Damaged Parts: Keep your original box and packing. Report the damage to the freight carrier within 3 days of receipt and obtain a damage claim number. The carrier will in turn contact Muscle Car Parts Direct, Inc. If you need our assistance during this process, please phone us at (612) 284-8097.

Return Policy:

90 Day Customer Satisfaction Guarantee!

1. Items purchased may be returned within ninety days of purchase for any reason

2. Items must be unused and in resale-able condition

3. All returns must be accompanied by the original invoice and return authorization

4. Special order items are non-returnable

5. No restocking fee will apply

If an item needs to be returned, it must be done so within 90 days of the invoice date along with a copy of the original invoice and a return authorization number. To obtain your return authorization number, please call our customer service department at (612) 284-8097. All new products are guaranteed against defects in workmanship and material. Liability to Muscle Car Parts Direct, Inc. is limited to the replacement of the defective part. Returns may not be painted, stripped, used, cut, or altered in any way and must be returned in the original package. No returns will be accepted without a return authorization number. Returns sent C.O.D. or freight collect will not be accepted. No returns on special order or non-stock items.

Measurements and Specifications: These are provided to us from the individual manufacturers. We provide this information to you as a service only. Muscle Car Parts Direct, Inc. is not responsible for any variances between the measurements and specifications listed in our catalog and the actual part.

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